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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

947

Total Customer Reviews

98.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
711
4
195
3
26
2
8
1
7

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Showing all 947 reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

3.5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

made the process smooth and simple. Thank you.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

3 out of 5 Stars

This is our fourth home purchase and our second loan with Veterans United. Being a Veteran, Normally Veterans United is excellent to work with but this time the process had a few mistakes, that caused us to have a later than wanted closing date and a lot of undo stress. Going off of this experience, I cannot recommend Veterans United.

Response from Veterans United

Theodore, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

3.5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

The Process was super simple and done mostly online. The website keeps everyone up to date on the process and what needs to be addressed.

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Thanks for being awesome!

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

The VU website and interface is very easy to upload all of your documents throughout the pre-approval and loan process.

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

It was a breeze refinancing our home with Veterans United. We highly recommend them!

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Working with Shannon and Veterans United was great. My purchase was a tricky one and would have been impossible without Shannon's work. I can't thank him enough or recommend him and Veterans United highly enough.

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Our experience as a first time home buyer with Veteran United was smooth, painless and pleasant.
If you are a veteran, this is the team you want by your side to achieve your VA Loan.
I recommend them hands down anytime.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

3.5 out of 5 Stars
Would Recommend

VU is is a good company and based on my experience with my agent, you’ll definitely get the best rate and discount that is out there.

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Getting a mortgage can be a very tedious process and there are not so great mortgage companies out there. Veterans United was an absolute pleasure to work with. They got me a very competitive rate and made the whole process extremely smooth. I would not hesitate to come back to them again for my future mortgage needs. Thanks Veterans United!

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

When you go with VUHL - they are the last call you'll make! They handled EVERYTHING! Best home loan experience I've ever had!

Branch Manager: Shannon Workman

NMLS# 213668

4.5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Shannon and his team were awesome all the way through. We even had some surgeries and heart attacks to deal with and they were there the whole way. I have already and will continue to pass on his name and number. A huge hats off to him and his team. Thank you so much.

Branch Manager: Shannon Workman

NMLS# 213668

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5 out of 5 Stars
Would Recommend

Take the shot and run with it they will set you up for success

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

A great company that works to get a great interest rate for you. The process is very easy for buyers. By far the easiest home loan process my wife and I have been through.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

They are AWESOME! The whole team went above and beyond to make our purchase quick and easy.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Very painless process and excellent rates.

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen McDermott

NMLS# 1213854

More Reviews

See all 947 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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