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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

890

Total Customer Reviews

98.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
662
4
191
3
22
2
8
1
7

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Showing all 57 Marine Corps service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Patty was a breeze to work with. No first time homebuying nightmares here.

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
Would Recommend

They have the process down and seem to genuinely care about getting veterans into the homes of their dreams.

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

E

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

It Was 100% FLAWESS

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
Would Recommend

Outstanding attention to detail and attentive customer service

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

the personalized wind chime we received at the end was a perfect end to an easy mortgage process

Branch Manager: Shawn Workman

NMLS# 169957

4.5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

4 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

I am very satisfied with the amazing performance with ALL involved in the process of my home loan. Shannon and Susan are on top of it!!

Branch Manager: Shannon Workman

NMLS# 213668

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5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Sharp

NMLS# 687597

3 out of 5 Stars
Would Recommend

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
Would Recommend

Production Support Mngr: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

The loan process went very smoothly.

Production Support Mngr: Ryan Ponder

NMLS# 1004260

1.5 out of 5 Stars

There was a serious lack of communication between our Ryan and Susan. That made it really difficult to work with, both constantly asked for things that were already submitted to the other person.

Production Support Mngr: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Shawn Workman worked tirelessly on our loan and ensured we closed on time with short notice. Shawn also made himself available with timely responses and was much appreciated!

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Production Support Mngr: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend

Production Support Mngr: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend

The experience was great! Because I am in a different country it was a lil hard to get in contact with agents at times. I had to seed the same document over a couple time to different people. That would not have been a issue if I wasn't deployed.

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Ryan was there for us every step of the way.

Production Support Mngr: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

I had a awesome experience with everyone I talked to and worked with. Everything was super easy and fast. I would recommend Veterans United to anyone. Thanks again!

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
Would Recommend

VU was simply amazing, their quality of service and client care was fantastic. The amount of support we received made purchasing our home easy and stress free.

Production Support Mngr: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
Would Recommend

Shannon Workman's team was out standing i think he and his team should be model figures for how loans go and how to treat vets

Loan Officer: Shannon Workman

NMLS# 213668

More Reviews

See all 890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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