Dear Whitney,I wanted to take a moment to express my sincere appreciation for your outstanding team. Your professionalism, kindness, and genuine willingness to help truly stood out and made my experience both pleasant and memorable.It’s rare to encounter a team that approaches every situation with such patience, efficiency, and care. You and your colleagues not only resolved my concerns but also ensured I felt valued as a Veteran — something that means a great deal. That level of dedication deserves recognition.Please extend my gratitude to everyone involved. I’ll gladly recommend your company to friends and family, as you’ve demonstrated what exceptional customer care truly looks like.Once again, thank you for your excellent service. Keep up the great work — it truly makes a difference!With appreciation,
Sicinio Sabat & Debra Del Pozo
I am confident in my loan, but thought it would be structured differently to lower my mortgage. Instead everything else upfront was covered, even giving me money back. Reading so much about rate-buy down from seller credits, underwriting seemed uninterested in even answering direct questions as to why they chose to structure the loan the way they did after I asked about structuring it a different way that worked very well on my end. Either way, I’m happy to close!
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
Zach and the team were there to help whenever I needed it. The entire process was very easy.
Easy to work with.
Kendall and his team were great to work with. They were prompt with replies and answering questions. They worked diligently to meet a timeline that was tight but managed to pull it off.
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Veterans United made everything easy for us throughout the loan process. The communication was excellent and they were always quick to get back to us. After we finished closing on our first home, they even continued to help us with figuring out our mover process and utilities. They went above and beyond, and we couldn't be more grateful to them. I'd recommend them to anyone!
First home purchase!!!
Moya and her team did an outstanding job making the entire home buying process from start to finish the easiest process I’ve experience. Their dedication and focus on the homebuyer is the defining standard of customer service. They were especially very thoughtful to send me and the wife a special gift to welcome our new addition to the family at the new house.I will always recommend them to any veteran I come across that is searching for a house.Again, great job to Moya and the team for the home buying process.
This is the third time we have worked with VU and I recommend VU to everyone.
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Kyle and his team have assisted us on three purchases and each one has gone right. Each had their own unique quirks, but Kyle and his team knew how to handle them. Cannot say enough Veterans United should be your first and last choice when it comes to home loans.
The process was very easy to use through the app and the assistance the team offered was amazing!
Excellent experience! We had our offer in and closed in under 30 days! Chace will go out of his way to help get things rolling fast while making sure you understand everything. Highly recommend! Thanks again.
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