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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

947

Total Customer Reviews

98.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
711
4
195
3
26
2
8
1
7

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Showing all 947 reviews

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

If you are still looking at other options you might as well stop once you see this team cross your path! I am totally convinced that no other team can do a better job than this one! Veterans United is the only team I can recommend in good faith to people I know and know that who ever I send to VU will surely be taken care of! So basically I know you won’t be disappointed. Come one, come all, to the Greatest veteran loan company anyone could ask for! God Bless VU!

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Website forgets my password. I had to reset it for every log in.

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

I can’t say enough wonderful things about Gabe and Maureen!!! We all know buying a home is stressful and they both made the process fun and easy. I know they both worked long hours getting us “Cleared to Close”. They both really have become family and I couldn’t imagine working with anyone else. In fact, I will always keep in touch with both of them because the bond we formed during these last few months is remarkable. I will recommend anyone I know looking to buy a home to go with United Veterans!

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend
Photo submission from Tony C.

The experience was nothing short of positive. The employees are helpful and willing to do whatever they can to help you. Our first home buying experience was one to remember!

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

I didn’t know if I could handle the process of buying a home at my age, but Shannon Workman of Veterans United Home Loans made it so easy! He kept me on point with every step, always updating me on progress!!

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

This is my second time going with Veterans United Homes Loans. I believe my return to Veterans United speaks volumes on their over all service! The first time I used Veterans United was when I closed on my home in TN and now for my home in SC. The correspondence between my loan officer and myself was incredible. Anytime I contacted my loan officer he was right their to take the time to answer all my questions. Never once did he try to rush me off the phone or dismiss my questions. He even responded back to me on his day off, a sick day off. I have, and will continue, to recommend Veterans United Home Loans to family and friends. Thank you Veterans United for another seamless closing on my house!!! You are truly a five star customer service based company! Which is extremely hard to find these days.

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

We had a great experience! Our loan specialist was fabulous & made sure we always had answers to any questions that arose while going through refinancing process.

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

If you’re thinking about, DO IT! These guys are the best in simplicity and knowledge. Every piece of advice was to the point and EASY to understand.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

4.5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

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Experience first-hand why 711 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

If you’re looking for a solid team that will help you through the process every step of the way look no further. Gabe was excellent and the rest of the team made the entire experience great!

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

VU was very easy to deal with and made buying my home as stress free as possible. 100% recommendation!

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

4 out of 5 Stars
Would Recommend

I would have liked a couple of things handled a little different but over all it was a very good experience.

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend
Photo submission from Lataya H.

Veterans United Home Loans is an amazing company to assist Veterans like myself in this home buying process. My husband and I have been told that we will not be in a position to purchase a home for a long time by several other home loan programs. We were so discouraged and thought that we will have to rent homes forever. The first time I had contact with Shannon in the Lighthouse Program, I felt a sense of support immediately. Shannon was able to assist us in creating a plan over a 12 month period to move us towards home ownership. Once we were in a position to qualify for a loan, Shannon immediately connected us to a local office to start the process of buying a home. We were able to secure a preapproval in about 2 weeks. Rebekah Emerick was able to assist us in purchasing our first home in about a 60 day time period. The process was surprising painless, and I know that it was all because Rebekah and her team worked extremely hard to make our dreams come true. The Hunt family would like to say THANK YOU to the Veterans United Home Loans team in Savannah, Georgia for helping us achieve the American dream of home ownership.

Loan Officer: Rebekah Emerick

NMLS# 1129241

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Gave, Maureen and the entire Veterans United team went above and beyond for us! They are an exceptional group!

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

Ready to see for yourself?

Experience first-hand why 711 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

VA representatives are there to assist all the time to help with mortgage loans process. Very professional and courteous. Definitely recommend veteran’s United to anyone.

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

These are a great group of people that will answer call / call back at all time day and night to help with all your need to make sure you fill like family

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

4.5 out of 5 Stars
Would Recommend

The application process is on-line and easy. All contact was via phone, text, email. The closing was done at my home with one person-so I felt safe. Overall an easy smooth process. I would definitely recommend!!!

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Extraordinary customer experience!!! If you are looking to buy or refinance your home this is the company to do business with. Shannon Workman was my loan specialist and I can’t even begin to describe the amount of work he did to make sure that I can get my loan. The whole team work together and Is very knowledgeable. Extremely happy that I found this company and in the future I’m planning to do business only with them.

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

More Reviews

See all 947 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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