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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

969

Total Customer Reviews

98.6%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
729
4
199
3
26
2
8
1
7

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Showing all 969 reviews

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5 out of 5 Stars
Would Recommend

If you’re thinking about, DO IT! These guys are the best in simplicity and knowledge. Every piece of advice was to the point and EASY to understand.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

4.5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

If you’re looking for a solid team that will help you through the process every step of the way look no further. Gabe was excellent and the rest of the team made the entire experience great!

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

VU was very easy to deal with and made buying my home as stress free as possible. 100% recommendation!

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

4 out of 5 Stars
Would Recommend

I would have liked a couple of things handled a little different but over all it was a very good experience.

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Gave, Maureen and the entire Veterans United team went above and beyond for us! They are an exceptional group!

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen McDermott

NMLS# 1213854

Ready to see for yourself?

Experience first-hand why 729 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

VA representatives are there to assist all the time to help with mortgage loans process. Very professional and courteous. Definitely recommend veteran’s United to anyone.

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

These are a great group of people that will answer call / call back at all time day and night to help with all your need to make sure you fill like family

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

4.5 out of 5 Stars
Would Recommend

The application process is on-line and easy. All contact was via phone, text, email. The closing was done at my home with one person-so I felt safe. Overall an easy smooth process. I would definitely recommend!!!

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Extraordinary customer experience!!! If you are looking to buy or refinance your home this is the company to do business with. Shannon Workman was my loan specialist and I can’t even begin to describe the amount of work he did to make sure that I can get my loan. The whole team work together and Is very knowledgeable. Extremely happy that I found this company and in the future I’m planning to do business only with them.

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

Ready to see for yourself?

Experience first-hand why 729 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

3.5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

made the process smooth and simple. Thank you.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

3 out of 5 Stars

This is our fourth home purchase and our second loan with Veterans United. Being a Veteran, Normally Veterans United is excellent to work with but this time the process had a few mistakes, that caused us to have a later than wanted closing date and a lot of undo stress. Going off of this experience, I cannot recommend Veterans United.

Response from Veterans United

Theodore, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

3.5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

The Process was super simple and done mostly online. The website keeps everyone up to date on the process and what needs to be addressed.

Loan Officer: Maureen McDermott

NMLS# 1213854

More Reviews

See all 969 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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