This is the third time I’ve worked with Veterans United to get a loan to buy a house. All three times have been amazing and seamless. This time around I considered and even talked with several banks and credit unions around the area - none of them could match the interest rate nor quality of service like Veterans United. The steps are clearly laid out and easy to understand. Uploading my documents was easy. Contacting my team was also easy and supportive. For me, Veterans United is the BEST! Thank you Jeff M and Mirza and your team of professionals at Veterans United! We are in our new home and loving it!!!!
Rebecca Fowler made the experience absolutely amazing. She reached out to me at the very beginning and made sure I was comfortable from the start. She was respectful and seemed to truly honestly care about my well being. She was always available, prompt and I could feel her smile through the phone conversations and text. From beginning to end , never wavered. I will remember her as much as buying my property.
We are happy to finally be closed on our loan and to have a lower interest rate. However, the process was rough and very frustrating. Due to not being informed at the beginning of the process that we needed a certain document, it took way longer than it should have, If we had been told of the need for this form, we could have started working on locating it when everything got started and not two days before we were supposed to close the first time. Instead, it took months to locate this form and get it corrected to where we had to pay for inspections AGAIN! VU made it right in the end, but we let them know how angry we were.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Hanna again shines with our mortgage needs and refinancing.
Totally above and beyond my expectations in every way.
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Josh is great to have on my side! He has been a great help to me and I really appreciate his knowledge, professionalism, and ability to get me the answers and solutions I need to make everything happen.
Made our dreams come true. Also closed in 17 days. Thanks guys
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Everything was exceptionally easy and being able to just DocuSign everything saved a lot of writing for me and my husband. So thank you so much
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Buying my first home through Veterans United has been about as smooth of a process as I could have hoped for. The team did a wonderful job answering all of my questions (of which I had many), and made sure I knew what I was signing.
Refinancing a home can be stressful and uncertain, but my experience with Veterans United was the complete opposite, and that’s entirely because of Yoel Stefanos and Christie Thomason.From the very beginning, they treated me like more than just another file or number in the system. They treated me like family. Yoel and Christie took the time to walk me through every step of the refinance process, making sure I understood what was happening and why. No question was ever too small, and they were always there with clear answers, encouragement, and guidance.What really stood out to me was their communication. I was never left wondering what was going on. They kept me informed throughout, checked in regularly, and ensured everything moved smoothly. That level of care and professionalism made what could have been a stressful process feel easy and reassuring.Because of their dedication and hard work, I was able to refinance my mortgage and secure a better rate, but what I gained from the experience was even more valuable: the confidence of knowing I had a team truly looking out for my best interests.Yoel and Christie are the kind of people who remind you that great service still exists. They go above and beyond, they care about the people they help, and they take real pride in what they do. I’m incredibly grateful for their help and proud to recommend them to anyone considering a refinance or home loan.Veterans United is fortunate to have people like Yoel and Christie representing them.
Professional, polite, kind, efficient, no nonsense, quick
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
Ryan and his team were very helpful and communicative!
