Joe Koetting and his team were absolutely amazing. They made our first time home buying experience so smooth and enjoyable. Joe went out of his way to answer all our many questions promptly and took his time to explain everything about home buying to us, was available any time we needed, and was simply a pleasure to work with. We switched from a different lender to VU just because of the amazing customer service. We are very appreciative of the entire VU team.
Heidi Bailey is fantastic at helping move things right along. Bryan Kay was great to work with on to do lists and answers. I closed in 17 days
Shane Lowe and Kari Frank were amazing to work with. They helped with the unique technology Veterans United utilizes in the refinance process. I would recommend Veterans United to anyone looking to buy a home.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
I wanted to take a moment to share my appreciation for the outstanding service I received throughout my mortgage process. From start to finish, Leanna & Ashley were professional, responsive, and incredibly helpful in guiding me through each step.Communication was clear and timely, and any questions I had were answered thoroughly, which made the entire experience smooth and stress-free. I especially appreciated the transparency and attention to detail - it gave me a lot of confidence in the process.Overall, this was a very positive experience, and I would absolutely recommend Leanna & Ashley to others looking for a reliable and knowledgeable mortgage team.Thank you again for your excellent service!
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Kapril and his group were AMAZING and truly took a stressful time in our life and made it 1,000 times less stressful!
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Every one working with me and my husband was extremely wall and on top of everything .and was very helpful with making sure all the information and paperwork is updatedWant to say thank you to everyone on the team 🙏
Fast efficient service. Superb customer service and very responsive.. quickly work through and remove obstacles. Highly recommended!
Excellent service 👏 👍 👌..
I'm easily stressed out when it comes to big financial commitments and was terrified of what the process would be when getting a home loan along with getting a home itself. After having communicated with the Veterans United staff, it was like a weight off my shoulders and made the process FAR easier than I could have imagined. They were always on top of things, made sure the to-do list was always update, worked incredibly fast, and ultimately accommodating to all my needs. They were a tremendous help from start to finish and whole heartedly recommend them.
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I can honestly say I appreciate the work that VA Home Loans did for me and my husband and in such a short time I mean, they pretty much performed the miracle. I went into this the middle to the end of May and by the end of June I was in my new home. So very thankful.
My mortgage broker Andrew was stellar from start to finish and he made my home buying experience extremely easy. His co-worker Abby put my mind at ease and made the whole experience exciting…hats off to Andrew and Abby for a job well done!
Every question I had, they were quick to respond and answered with complete and open honesty.
They (the entire crew) sent me a housewarming gift once my house was purchased.
They went far above any expectations that I had.
Would definitely recommend them to anyone who is a veteran and is thinking of purchasing a home.
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
Horace is sensational. The smoothest process I've ever experienced in such a stressful time. I would recommend him again and again
Brock, Lauria, Jessica and Madeline made this entire process seem effortless. I almost feel like I'm ready to buy another home already, with how smooth everything went. A pleasure to work with. Will definitely recommend to other veterans. Thanks so much!!
Everything went super smoothly. They were always available to answer any questions I had and the customer service team is a 10/10. They really do care about what they do.
