The process was super simple and my loan team was exceptional. Doing pretty much all the paperwork digitally really streamlined the process. The webpage was laid out very intuitively with the little “to do” section making it really easy to see what needs to get done. I would recommend Veterans United to any of my coworkers.
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This is my 2nd home loan with Veterans United. I've worked with Shannon Workman both times and he is simply The Best! I am a military widow and many lenders (including VA) still don't understand how to implement my benefits properly! Shannon is amazing and incredibly knowledgeable! I trust him with anything in my world personally and financially! I sing his and Veterans United's praises and so do the realtors I've worked with. VA loans are usually more difficult and take longer to close but both of my home loans with Shannon went super quick and smoothly! Even going the extra mile getting me to closing during this Pandemic! Thank you Shannon Workman & Veterans United!
Our experience had its ups and downs. The beginning stages went smoothly and we had no issues with our account setup, pre-approval, and the documentation process. Towards the end it fell apart. Most of the loan team worked hard to get past the issues created by a terrible underwriting team. However, one of the team failed us miserably but has for some reason been given more responsibility, which I don't believe she is ready for...We did not close on time because of underwriting and this person and had to postpone multiple times..
