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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,187 reviews
757 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,187 unfiltered reviews

Starting on Page 10 of 15,107. Return to Page 1

5 out of 5 Stars

A real smooth transaction from beginning to end when we hit a rough spot Jamie fixed it promptly

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

This is our second time working with the team at veterans United, they did a fantastic job! We love working with them. They are always so helpful, no matter how many questions we had. 10/10!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars

Buying a house is stressful enough, the VA Home Loan team made it easy for me. They walked me through the process from home insurance to the relator.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4.5 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

After 5 years of looking for a home that I wanted and that was in my price range - my credit union was only interested in a house they wanted me to buy. I decided to call Veterans United and, 6 weeks later, I spent last night in my new home! It was the easiest purchase I have ever made. Thank you for all you do for us grumpy old veterans!😁

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

Very helpful
Friendly and very knowledgeable and informative
Solid team

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Wendy Edde, Rachel Amarino and the rest of the team were amazing and super helpful especially since it was a first time home purchase!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

The team at veterans united are great!

headshot image of Corey Schmidt

Loan Officer: Corey Schmidt

NMLS# 2736694

5 out of 5 Stars

Veterans United made the process of buying a home so easy for us. This was our first time buying a home together, and we have heard many horror stories in the past. We were concerned that our experience buying a home would be like those stories. Our experience with Veterans Unoted was quite the opposite. We were kept abreast of where we were in the process. Veterans United gave us far more information than we expected to receive about interest rates, the economy, and how the two were related.I would like to say very directly that Zach, Deena, and their team specifically made this process easy. Working with them felt like a dream in comparison to other stories I heard. Zach was in constant communication with me during the process. He reached out to me often to ensure my wife and I understood what was happening at each point during the process. He was always available to answer any questions that we had. Deena was just as responsive and very proactive, to include submitting inquiries with the lawyers handling the selling side of this deal. If there was information that was required and the sellers did not provide it, Deena sent professional reminders that she was still in need of items.Zach and Deena were on top of things, every second of the way. So much so, the selling agent thought that Zach and his team worked at the local Veterans United office here in Augusta. Both agents (buying and selling) sung the praises of Zach and the team. When I purchase another home I will certainly be using Veterans United again, because I only want to work with Zach. So understand, if Zach goes... I go. Lol, just joking. However, I cannot express enough just how much appreciation my wife and I have for Zach, Deena, and anyone else on the team who helped make this dream come true for us.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Don, Eli, and the rest of the team were great. They made me feel at ease from day one. I’ll be a customer for life.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

Mary and Justin were amazing to work with. I can tell that they have great process and procedures to complete their mission. I felt like they were always on my team and made sure I understood everything that was going on. I would recommend raises for both of them thank you so much Mary and Justin you’re awesome.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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4.5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Working with Jake and Kayli was an incredible experience. They made what could have been a very overwhelming process feel simple and stress-free by keeping us informed, answering every question, and advocating for us every step of the way. Their professionalism, attention to detail, and commitment to helping veterans truly stood out. We always felt like we were in great hands, and thanks to their hard work, everything came together smoothly for closing. We are extremely grateful and would highly recommend them to anyone looking to buy a home.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

The team was very helpful in helping me get through this. I had a snag dealing with my employment and I was assured not to worry. When I regained employment and put another application in it went through like clockwork. I am very grateful and very thankful for them.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

Exceptional service all around. I could not believe the personal care and respect given to me as a veteran. The entire Veterans United team was epic!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

Home buying and the loan process is complex and changes regularly. The VU team has it down to a science. And the app is an added convenience.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

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