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Veterans United Reviews

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4.8 out of 5
Average Customer Satisfaction Rating
455,188 reviews
760 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,188 unfiltered reviews

Starting on Page 10 of 15,173. Return to Page 1

4.5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

My experience with Veterans United during my home purchase was overall very positive. Buying a home is a stressful process, especially when there are a lot of moving pieces like underwriting conditions, documentation, and tight timelines. Throughout the process, the Veterans United team stayed responsive and worked with me to get everything completed so we could close.What stood out most was their ability to guide me step-by-step through a complicated loan process. Whenever additional documents were required or underwriting had questions, the team communicated clearly about what was needed and why. That helped keep things moving forward instead of feeling stuck in the dark.The online system also made submitting documents fairly easy, which helped speed things up during underwriting. Mortgage approvals can be nerve-wracking, but having a structured process and a team that knew the VA loan system made a difference. Veterans United specializes in VA loans and is known for helping military borrowers navigate the process, which shows in how organized their system is. Like any mortgage process, there were moments of waiting and uncertainty, but in the end the team worked hard to make sure everything came together. Closing on a home is a huge milestone, and Veterans United helped make that possible.Overall, I would recommend them to others looking to use a VA loan or needing a lender that understands the VA home-buying process

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Jole and the team were outstanding. Every question was answered quickly and there were no surprises. The whole process went smoothly.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

4.5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Everything was outlined and detailed to us from the start to the very end! Both Chris and Zack answered all of out questions and even answered questions that we hadn't yet thought about!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

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4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Montgomery, Bailey and Jesse were all fantastic to work alongside. They were always quick on responding to my questions, no matter the random times that I would message them, and explained everything so well that it was very easy to understand. If I could rate them higher than 10, I would. They made the process so easy for a first time home buyer.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Whenever we have any concerns we Aaron always gives us 100 percent confidence that we are at the right rate at the right time and if it isn't it will be fixed and taken care of flawlessly. A million times thank you for looking out for us we are ever so grateful.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

This was the second home I have bought through Veterans United and specifically with Tyson. Both times the team has exceeded my expectations. They regularly check in, throughout the entire process, from searching to signing, to ensure everything is handled or to see if we have any needs.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4 out of 5 Stars

As with any home purchase there are ups and downs. My loan officer, Mike Peters, was outstanding. People around him though..... I think the biggest gripe I have is rather than a quick phone call that could have sped some of the processes along, they insisted on texts/emails without any phone call at all. Some of these added time to the process and created frustration on my part as I specifically asked for a phone call as I was sick of all the texts. Again though, Mike Peters himself was NOT the one doing this, he always returned calls if he didn't answer himself and worked hard to get me the best deal he could (I shopped for my loan from four different places including a credit union and a local bank).

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

I had an amazing an amazing experience with the veterans United team.
They helped me get my home loan ever ahead of scheduke, and their support was oustanding every step of the way. I give them 10/10 and highly recomend them to any veteran looking for a home loan.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

4.5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

From the moment we stared the home buying process, until closing, my team was amazing. This process was truly stress free. David, Cameron, Barno, and Ryan were just phenomenal. Trust in them to get the job done and you will be well taken care of.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

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5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Outstanding, nay, SUPERIOR service! From initial contact, through hand-offs, everything was done professionally and we closed on time. They really know their stuff!

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars

Always a pleasure working with Shawn and his team. VU always makes the move much smoother when we all know how hectic it can be. Would absolutely recommend.

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

The whole staff at Veterans United made our journey a seamless and painless experience. I would highly recommend them to anyone. Thank You Veterans United!!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

We were so happy with our experience. Everything went to smoothly and we could not have asked for a better team to work with. Would highly recommend!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

4 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Nick was super helpful and walked us through everything perfectly !

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

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