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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,614 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,614 unfiltered reviews

Starting on Page 10 of 15,188. Return to Page 1

5 out of 5 Stars
Photo submission from Eric W.

We are extremely grateful for Dustin at Veterans United he went over and beyond to provide a sublime buying experience. I would definitely recommend Dustin and his team they are amazing and second to none. Thank you Veterans United for all you do

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

I had such a great experience with Veterans United! It was our first home and Will an his team made every step so easy and answered all of our questions. From working with Tandi on our credit, and Will and Jessica on our loan I felt like I had such a strong team helping me I couldn’t have done this without them!

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

4 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Everyone was awesome at helping me through this process, thank you so much

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

A very easy process start to finish. Phil our loan officer and Jordan in underwriting were in contact on a regular basis, kept us informed and guided us through the process up until the last minute before we signed final escrow documents. We are beyond grateful for their help as we start our next chapter.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

It was a great experience. Dalton and team did amazing!

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

Jeff was the utmost professional, extremely punctual, and excellent at running the numbers. He provided multiple home-buying options and broke everything down in a clear, simple way that was easy for me to understand.We were working across a significant time difference, but that never affected his responsiveness. He was great at establishing clear lines of communication, and I always knew when he was available, working on something, or able to respond.I would highly recommend Veterans United to anyone looking to buy a home. They made the process streamlined and hassle-free, and I felt less stress buying a home than I have with many other major decisions.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

4 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

I would like to take a moment to sincerely thank the entire team at Veterans United for their outstanding support throughout my home loan process. From beginning to end, the experience was smooth, professional, and very well organized.Joseph, Keagan, Alyssa, Tammy, Jasin and others that I didn't mentioned demonstrated exceptional work ethics and were extremely helpful every step of the way. Their knowledge, patience, and willingness to answer every question gave me confidence throughout the entire process. They made what could have been a stressful experience feel manageable and straightforward.I truly appreciate the dedication and professionalism each of them showed. Their teamwork and commitment to helping veterans is clearly evident.I highly recommend Veterans United 10 out of 10 to all of my brothers and sisters in arms who are looking to purchase a home. Thank you again for your service to those who have served.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Outstanding Loan Officer and staff

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Our whole team was great to work with. This is the second loan we’ve used VU for. Would recommend.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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4 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

This is the third time I’ve worked with Veterans United to get a loan to buy a house. All three times have been amazing and seamless. This time around I considered and even talked with several banks and credit unions around the area - none of them could match the interest rate nor quality of service like Veterans United. The steps are clearly laid out and easy to understand. Uploading my documents was easy. Contacting my team was also easy and supportive. For me, Veterans United is the BEST! Thank you Jeff M and Mirza and your team of professionals at Veterans United! We are in our new home and loving it!!!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Rebecca Fowler made the experience absolutely amazing. She reached out to me at the very beginning and made sure I was comfortable from the start. She was respectful and seemed to truly honestly care about my well being. She was always available, prompt and I could feel her smile through the phone conversations and text. From beginning to end , never wavered. I will remember her as much as buying my property.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

4.5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

3.5 out of 5 Stars

We are happy to finally be closed on our loan and to have a lower interest rate. However, the process was rough and very frustrating. Due to not being informed at the beginning of the process that we needed a certain document, it took way longer than it should have, If we had been told of the need for this form, we could have started working on locating it when everything got started and not two days before we were supposed to close the first time. Instead, it took months to locate this form and get it corrected to where we had to pay for inspections AGAIN! VU made it right in the end, but we let them know how angry we were.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Everything went smooth from start to finish. The speed and efficiency was outstanding. I will absolutely recommend VU if the opportunity arises.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Used them twice now and I would use them again. Professional and courteous.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

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