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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,182 reviews
848 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,182 unfiltered reviews

Starting on Page 10 of 15,140. Return to Page 1

4 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Tracy and the team were great. They guide me through this home process in an efficient and professional manner. They were always there to answer questions and provide assistance as I needed.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

Matt was extremely helpful and communicated throughout the entire process.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

It went amazing they made it super easy and were helpful every step of the way

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

They did an awesome job

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Torri was an absolute gem from start to finish. She had phenomenal communication, explained the process every step of the way, and had such a fun and kind personality. She’s incredible!! Jenny, the loan coordinator is awesome too!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

4.5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

VU, Crystaline Loveless & her team were all great! Super helpful, always going above and beyond to make sure our experience was enjoyable. Would recommend them to anyone!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Very well! Kept me up to date when i came to any new information about the va loan.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars

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5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

It has been a blast. So helpful and understanding that I didn’t know how to respond to it. I trusted my loan officer and the others through the whole journey. I am one who has trust issues. I want to shout out to my whole crew, thank you all for all of your hard work and understanding. I have had little to no stress. You are the number one to me. I am sending my blessings to you and you families.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars

Everyone was extremely nice throughout the whole process. I was a first-time buyer so they made it very easy.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

The process was slightly long but Mr. Greg and Ms Brittany was very helpful 👌 with the process of getting everything signed and delivered 👏. BRAVO ZULU to them both. Thanks for caring fir my support.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

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5 out of 5 Stars

Kevin and his team are absolutely amazing!!!! I am beyond ecstatic and pleased with the absolute professional and personal service they provided. They all made my feel as if I was their only customer. I can't say enough good!!!!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

Outstanding refinance experience with Veterans United. Lily was incredible from day one-clear, responsive, and made the entire process easy and stress-free. She kept everything on track and explained each step in a way that built real confidence. Sara was also fantastic, ensuring the closing went smoothly with no surprises. Professional, supportive, and efficient from start to finish. I would absolutely recommend Veterans United to any veteran considering a refinance.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars

My experience as a first time home buyer was absolutely wonderful! No matter when I had questions, Jake McQuitty took care of us. Regardless of the complexity. He not only gave us answers but never wasted an opportunity to educate my wife and I on the home buying process and requirements. We kept the questions coming and he was patient enough to walk us through every step of the process. We are a military family and had to be uprooted and in a home in 30 days. My wife and I went from choosing a home to being clear to close in under 12 days and all of the credit goes to Jake and his rapid assistance. There is no way we make it to closing day without his guidance.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

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