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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,637 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,637 unfiltered reviews

Starting on Page 18 of 15,222. Return to Page 1

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Kelly was great to work with very knowledgeable and her communication was great..Made the process so much easier for us.We highly recommend working with her if your looking for a V A loan..

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

VA Home Loan team very knowledgeable and very helpful ever step

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Photo submission from Tsimnuj T.

First home purchase!!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

1.5 out of 5 Stars

A mess.

Response from Veterans United

Hi Revone,
I’m really sorry this felt like a mess. That’s not the experience we want for you.

If you’re open to it, I’d like to learn more and help however I can. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

4.5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Evan was amazing. Was always so nice and re-ensuring. He answered all our questions promptly . I couldn’t have asked for a better person to have this experience with.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Another 5 star performance! You guys never cease to amaze me! Your awesome! Thank you for your service!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

I highly recommend Nick Holman and also Mark Migneco. They are absolutely amazing in the work they do with you to get you a loan. If you happen to have a need for technical support Cara will walk you through step by step until you have the problem resolved. She had such an amazing sensitivity and patience as she walked me through to address my problem. when completing a doc-u sign form. I am so fortunate to have them assisting me when I applied to refinance my condo. I worried I drove them crazy contacting them so much, but their kindness and patience with all of the questions I asked was so valuable. Please use them if you are looking to get financing done because they are truly the best with understanding and patience. You will have no regrets!Thank you again Nick,Mark and CaraI apologize I almost forgot to list Brock Johnson who was the gentleman who answered the phone when I initially called. He directed me to exactly the person I needed.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Photo submission from Crystal J.

I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

The team was wonderful to work with they were always in great communication

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

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5 out of 5 Stars

They are very friendly and efficient. This was my second time with VU.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

We mostly dealt with Hannah and her staff, and it was very easy and knowledgeable kept us informed for everything and assisted us with everything. Would recommend veterans United to any time anywhere.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

I wanted to take a moment to share my appreciation for the outstanding service I received throughout my mortgage process. From start to finish, Leanna & Ashley were professional, responsive, and incredibly helpful in guiding me through each step.Communication was clear and timely, and any questions I had were answered thoroughly, which made the entire experience smooth and stress-free. I especially appreciated the transparency and attention to detail - it gave me a lot of confidence in the process.Overall, this was a very positive experience, and I would absolutely recommend Leanna & Ashley to others looking for a reliable and knowledgeable mortgage team.Thank you again for your excellent service!

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Photo submission from Andrew W.

In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars

Matt has helped us with our VA loan numerous times. Would absolutely recommend!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Kapril and his group were AMAZING and truly took a stressful time in our life and made it 1,000 times less stressful!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

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