Kevin and his team were exceptional! This whole process was seamless and professionally handled in lightening speed! Highly highly recommend! Kevin and his team did their magic and helped us get the home of our dreams.
For my first time buying a home, this was a seamless process. I was really impressed how smooth this went. Everyone here was great. Really quick to answer any questions I had and my wife and I are incredibly grateful for this entire team that made it such a smooth and easy process. Thank you, y'all did a great job.
Everything went so smooth from first contact to the closing.
Honestly amazing people to work with!
We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.
Excellent customer services and very prompt!
Thank you Veterans United for taking care of us and making my first time home buyer experience smooth. I appreciate y'all.
Corey was great to work with. He was thorough and straight forward at every turn.
4 months 14 days later I'm Finally done with this nightmare. One unnecessary complication after another. I suspect biased service / treatment throughout the ENTIRE process. Very little useful guidance or assistance from my "team" (except for Melissa she was Awesome and did what she could to help) lackadaisical to no communication combined with days of absolutely no progress. My loan officer was out of the office for weeks on end, well aware of the closing date when he left. Reflecting it appears there was no concern or communication about handing off my file to someone that would be in the office able to give my file the attention it needed. To accept a contractual down payment while questioning rent credits from the same funds and contract is mind blowing no one can make that make sense on their best day. In short if Anyone ask me about this company my words will be "RUN AWAY fast and far as you can. There are better options I'm sure!".
I was not thrilled with some of your underwriter's requirements. However, Dan and Jenny were always awesome to deal with when I got frustrated. Having people like that can make all of the difference when you are constantly supplying paperwork. Dan and Jenny were always upbeat and never too busy to help.
Torri Thomas, who was our loan officer was superb in all aspects of the loan process. She was there 24/7 to answer all of our questions and explain complex language that are typical on these types of documents to layman's terms that can be easily understood even to us common folks. She was very patient and always gave us the heads-up on what to expect next, so there were never any surprises that we did not know about, so we never felt over or heads with all the paperwork that comes with buying a new home. Torri always makes you feel like she has your back and for that we felt very comfortable though the whole process.Kristine Wilder was part of our loan team, and she kept the process moving along by sending reminders of items that needed our attention or by working with the underwriters to make sure our application moved forward without any problems.Veterans United are very lucky and should be proud to have Torri and Kristine on their staff representing them and working with veterans like us to assist us in bettering our lives and our families' lives....Thank you once again Ms. Thomas and Ms. Wilder for all that you do!
Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!
Mark and his team are awesome and ensure that everything has been handled in a timely matter
A real smooth transaction from beginning to end when we hit a rough spot Jamie fixed it promptly
This is our second time working with the team at veterans United, they did a fantastic job! We love working with them. They are always so helpful, no matter how many questions we had. 10/10!
Buying a house is stressful enough, the VA Home Loan team made it easy for me. They walked me through the process from home insurance to the relator.
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Excellent experience! We had our offer in and closed in under 30 days! Chace will go out of his way to help get things rolling fast while making sure you understand everything. Highly recommend! Thanks again.
After 5 years of looking for a home that I wanted and that was in my price range - my credit union was only interested in a house they wanted me to buy. I decided to call Veterans United and, 6 weeks later, I spent last night in my new home! It was the easiest purchase I have ever made. Thank you for all you do for us grumpy old veterans!😁
Very helpful
Friendly and very knowledgeable and informative
Solid team
Wendy Edde, Rachel Amarino and the rest of the team were amazing and super helpful especially since it was a first time home purchase!
