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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,424 reviews
752 new reviews submitted this week!
98.7%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,424 unfiltered reviews

Starting on Page 40 of 48. Return to Page 1

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

4 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

4 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

2.5 out of 5 Stars

We where not kept updated and felt that we were misled more than once

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

4 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Made the whole process easy.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

4 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars

The loan process went very smoothly.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars

They've got a great team and it took 4 or 5 people to get our very difficult financial situation approved!

headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

1.5 out of 5 Stars

There was a serious lack of communication between our Ryan and Susan. That made it really difficult to work with, both constantly asked for things that were already submitted to the other person.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars

Always efficient and kept me informed of the process. I almost felt like member of their family as everyone was very friendly and considerate. I would definitely recommend them in the future.

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars

They were always available to answer any questions and help out in any way. I definitely had questions and needed a lot of help being a first time home buyer. Excellent customer service!

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars

Great customer service!

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Everyone was very helpful and professional. The entire process was easy.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars

I truly feel as if Shawn provided me with every bit of information plus more in order for me to make a decision on buying a home.

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

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5 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars

Shawn and Maureen were AMAZING

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars

From the start to finish, this has been a smooth process. Mr. Shannon has really help me enjoy my first experience in making a major purchased. I would definite recommend others to VUHL.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Shannon and his team are amazing. The process was smooth and they were all very proactive. I would definitely send referrals.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

4.5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

4 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

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See all 1,424 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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