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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,424 reviews
706 new reviews submitted this week!
98.7%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,424 unfiltered reviews

Starting on Page 46 of 48. Return to Page 1

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

3 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

4 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

4.5 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars

They knew answers to all my questions and kept me informed throughout the whole process of purchasing my first home! Thank you Veterans United!

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

2 out of 5 Stars

Compared to the firm we chose, VA was slow to respond and did not provide accurate information. Initially everyone was pleasant and helpful but as we began processing paper I was always speaking with someone different who also brought an attitude.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Shannon Workman's team was out standing i think he and his team should be model figures for how loans go and how to treat vets

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

4 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

4.5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

4.5 out of 5 Stars

Awesome to work with!

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

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Check My Eligibility
4.5 out of 5 Stars

Only negative per se was the failure of the appraiser to complete the appraisal on time, which delayed my closing by 24 hours. This caused me to have to compress other activities, as I was going on travel on the Friday following closing.

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Very knowledgable in the mortgage process. Shannon Workman was very professional and also helped my wife get everything situated while I was gone for training. Would recommend them to everyone.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

4.5 out of 5 Stars

Good Help

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars

I didn't like having to get information from my then boyfriend for my loan. I was the one applying for the loan so it didn't make since for me to go through all of that.

headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

Overall Rating
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See all 1,424 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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