Loan Officer Gabriel Maldonado is a U.S. Army Veteran with 12 years of active duty service and eight years in Special Operations. As a Veteran, Gabriel understands the difficulties of homebuying as a service member. He works to form a team with his borrowers and prides himself on giving honest, professional advice. Outside of work, Gabriel stays active with Crossfit and Rugby. He also enjoys reading and improving his amateur cooking skills.
| Office | (912) 335-8591 x7352 |
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| Mobile | (912) 321-9453 |
| gabriel.maldonado |
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| Address | 10634 Ford Ave, Suite A Richmond Hill, GA 31324 |
Things were going okay until the last 48 hours before closing in which Gabriel Maldonado got pushy with me, literally told me not to listen to people talking about the process, and said "he only cared about when my inspection was gonna happen before I signed off!" He also didn't tell me correctly how the re-finance works with a VA loan, and didn't disclose you must obey "lenders rule" when securing a VA loan. This would have been great news to know before 48 hours before closing. Had I known, I would have chosen another lender. My advice, make sure you ask every question at the beginning, simply omitting facts, rules, rights and regulations does not make it okay to thing you are forgetting or don't have to tell the client. Omitting factual and helpful information is essential, and the same thing as lying. My advice, do your shopping around and do your homework. By the way, he was nice enough to make sure to pretty much ruin my buying process in the last 48 hours before closing. Make your own decision on what has been done and said. Unethical? Disrespectful? Unprofessional? Behavior unbecoming of a Veteran not looking out for Veterans benefits and well being? You be the judge.
Response from Veterans United
I'm sorry to hear the final days leading up to closing were so frustrating for you, Anthony. Buying a home is a big decision, and I understand how upsetting it must have been to feel pressured or left with unanswered questions about your loan options and requirements. You deserve to feel informed and comfortable with the decisions you're making, especially so close to closing. I'm disappointed this experience took away from what should have been an exciting milestone. I'd appreciate the opportunity to learn more about what happened and better understand your concerns. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Maldonado and his team where more than amazing
Working with Gabe and Maureen has been an absolutely pleasure. They are knowledgeable, professional and transparent. If you have a questions or concerns they will absolutely ensure all of them are addressed. They kept me updated every step of the process from me selling my home and purchasing my new home. Thank you so much for all you’ve done for me. I appreciate having a local VA loan office in the area, and how much easier it has been this time around. In 2015 when I applied for my first VA loan there was so much paperwork I had almost two boxes (hard copies) of everything. I love the new system of completing everything via the hub. Real time updates, never had to wait for anything. They were always just a phone call away! The best loan company I’ve ever worked with. Thanks for all you do for the veterans!! I will definitely recommend you to anyone!!
Excellent team-very communicative throughout the process.