Conor and Eric went above and beyond making things easy for me to understand. Christian was very helpful with setting up the utilities. Over all I would say this being my first and only home buying experience I'm glad to have had such a caring and professional team. Thanks guys!!
The beginning of the process was easy and smooth, but it quickly turned into an unpleasant experience. Be careful of Nathan Anderson NMLS 1406929 and his “Team”. They’ll talk and butter you up ensuring everything is going smooth. But they are quick to make mistakes making delays in closing. Also they failed to have payments sent out in a timely manner causing you to have late fees and more interest charges that you’ll have to end up paying on your own. They will not fix anything or make any attempt to correct their errors. You’ll get passed off to another “Team” member that will just say the same things about how they are taking care of it. But you’ll have to do the leg work yourself. They are just another loan company, nothing sets them a part from any either company. Don’t let the “Veteran” title and formality fool you. They still have yet to reimburse me as they said they would for the late fees and extra interest fees I’ve occurred due to their negligence. Beware of what you’re getting yourself into. I will never recommend or use Veterans United again.
Here’s a strong, positive response you can use:⸻Our experience with Veterans United was outstanding from start to finish. The entire process felt organized, transparent, and well-guided. Every question we had was answered clearly and promptly, and we never felt left in the dark at any stage.The team was professional, knowledgeable, and genuinely supportive throughout the homebuying journey. They made what could have been a stressful process feel smooth and manageable. Communication was consistent, deadlines were met, and everything moved forward efficiently.We truly felt like they cared about helping us succeed, not just closing a loan. Overall, it was a very positive experience, and we would absolutely recommend Veterans United to other homebuyers.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Aaron was an absolutely pleasure to work with! He was timely, communicative and got us closer after having a rough time with previous lender. I appreciate his attention to detail and the effort he put in to helping us buy our home! Highly Recommend.
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Everything from the beginning went smoothly. My entire team were very professional and knowledgeable on my needs. They stayed in contact with me through the entire process. I will definitely recommend Veterans United to all of my family and friends.
Joel and Jacob have been with us throughout the whole process of refinancing our loan. They made it easier than it really was. They made every effort to make sure we were ready when it came time to close. Couldn’t ask for a better team.
We have nothing but very high praise for the team at Veterns united. Very respectful and highly professional at there job. From the bottom of the Browns family hearts we want to say thank you to all the team that made our home dream a reality. I will be recominding you to all my vetern friends.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
This was so painless. Everything was pretty much done on the internet or the app. They did call me to check in frequently. This was our first home purchase and couldn’t be happier from the preapproval process to closing top notch!! Would recommend to friends and family.
I would and have recommended Vet United to friends, they made buying my first home very easy, i barely had to do anything, just sign papers and some phone calls, I was even out of the country when I bought the house.
Veterans United is Awesome! I'm extremely pleased to say that they were with me All the Way to see me through the process of my home buying experience! Special thanks to Chris and Everyone else for Everything you all did for me!!!
We are so happy with our new home! Cole at Veteran's United and his team made it a seamless process. They were always available to answer any questions we had.
Words cannot describe how grateful I am to Veteran United for assisting my family and me in purchasing our dream home. Molly was an amazing loan officer and always kept me up to date on the loan status and answered any questions I had extremely quickly. She was kind and heart-warming to speak with. I could tell very early that this was not a job for Molly, but a calling to help Veterans like me accomplish a dream that felt so out of reach. Abigail was on point. She was very quick to process documents, answer questions, and ensure everyone was aware of all phases of the loan process. Abigail was very professional in all email and telephone correspondence and always returned emails and voicemail messages within an hour of the request.
Johnathon, in the credit repair, was amazing. He told me exactly what needed to be done to purchase a home, and, beyond that, he walked me through step by step how to fix my credit. He was responsive, friendly, and encouraging. I am aware that he did a lot of work behind the scenes for me; however, I will never know how hard he worked to help me build my credit score to accomplish homeownership. The concierge team assisted me with utility setup, a home security system, and moving information.
The team at Veteran United was amazing, both the ones mentioned here and all the individuals, such as the underwriter and closing officer, whose names I may never know. I can tell you, as a wife, mom, Veteran, and professional with a PhD, that this team deeply cares about you and helps veterans achieve homeownership. This is more than a job for the team at Veterans’ United. It is calling, and I was extremely blessed to have had the opportunity to work with them. Thank you from the bottom of my heart for helping me and my family accomplish homeownership.
