Jay Christman is an amazing asset of your firm. I predict his rise to Senior VP by age 35 if VU is savvy & wise enough to hold onto him!
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Response from Veterans United
Hi Joseph,
I’m sorry to hear your experience with Veterans United didn’t meet expectations. Even though you didn’t leave details, we’d like the chance to learn more and see how we can improve. Please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
The whole team was great to work with, would highly recommend.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
Everyone exceptional in all aspects of this home buying experience. Everything in a timely manor and with great communications
Will always recommend Veterans United
Good service, very easy to work with and always available for every need.
The team was attentive and always trying to communicate with us.
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Experience first-hand why 360,568 homeowners give us a perfect score!
Great system to navigate
Veterans united was a great orgization to work with. I would recommend them to anyone veterans wise
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
The only suggestion I have is that the buyer and the lender go over the closing disclosure before the closing. Especially if it is a first time home buyer! Other than that it was a great experience!Thank You !
Craig
My experience with my loan team was excellent they helped me all the way any questions I had they had answers very helpful
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Experience first-hand why 360,568 homeowners give us a perfect score!
I had to request to change an agent because of her lack of respond. We missed a dream house because of late offer submission. Steve is awesome.
Veterans United really work hard to service their veterans with quality and care for a very smooth home buying experience!
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Everyone has been on top of our file and very helpful!
My overall experience was awesome. The team was their for any questions I had and they carried us through the process with their expertise. I appreciate all of the team 100%.
Knowledgeable, professional, expedient, reliable and dependable.
I extremely impressed with the customer service 🙏
