From the beginning Daniel and his team gave great advice and continued check-ins until the end. Anytime I needed a answer he would respond very quickly even while on vacation.
Daniel was with us every step of the way and even came to the closing. We cant thank him enough for helping us get into our dream home.
Veterans United was an excellent choice and they helped guide me through the process in a challenging market. Everyone in their organization that I interreacted with was helpful and responsive. Their online portal was convenient and intuitive (and allows almost every step of the process to be performed virtually). Everything about the experience was perfect. Veterans United was a great choice to use a VA loan with. If you want to use a VA loan to buy a house, this is the way.
Rebekah and her team did a phenomenal job at getting us to the closing table! They worked tirelessly day in and day out, going above and beyond the call of duty to get the job done and picking up the slack of others to make sure we got into our new home!! We couldn’t be happier with VU and the amazing customer service they provided! They all made us feel more like family than just customers! We would 1000% recommend them to everyone we know!! Everyone was so genuine and supportive!
For individuals with 750+ credit scores, perfect credit history, and returning customers, better initial rates should be offered than "industry standards." Veterans that meet the above criteria should be offered better rates if an organization is going to call itself Veterans United. The only reason we return to Veterans United is because of Shannon Workman.
A big thank you goes out to Gabriel and the Veterans United team, for their exceptional work well done. You came to our rescue at a short notice. I am very happy that I had the pleasure of working along with you and your team. As a first time new home buyer this is a life changing experience, and the process was a breeze.
Thank you again
Overall the team did an outstanding job. Gabe is definitely a numbers guy to me, which at times can confuse one if they don't understand the process and how the numbers works, especially being their first time doing that whole process, aside from that, he was cool. Michelle, I wish I'd met her face to face to ask more questions and put a face to the voice on the one time we spoke over the phone. As for Ms Maureen, she was recommended to me by someone that absolutely trust her abilities and helped them go through their home purchase, and it was all worth it, she's awesome, she made the process feels very easy and unstressful, if that's a word! So thank you all for helping out with everything, I feel like I just became part of another family that will be there for me if I have any questions about this whole home buying stuff. I will make sure I send all referrals your way.
Being a first-time home buyer, I was unsure of the process, but having Maureen on my side, was beneficial. She was responsive, simple with her explanations, detailed with her work, and extremely friendly. Even though I felt like I was asking too many questions, she ensured that I was not bothering her. She continued to be readily available for the next question or task. They presented my wife and I a housewarming gift with a personalized item for our dogs. On the day of our closing, she reached out to ensure that everything went well, she just really secured a feeling that I felt like family. I really appreciated all the effort that Maureen put into our loan.
Absolutely phenomenal team!! (Is there a way to shout that from the rooftop of our new home??) From start to finish, Gabe, Maureen, and Susanne made the entire process so smooth and easy and seriously got us to closing in 14 business days!!! Yes!!!! 14 business days!!! Our heads are still spinning over how amazing a team these guys are and how in love we our with our new dream home! Thank y’all for everything! Thank you Veteran’s United for such a wonderful dream team to work with!
