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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,047 reviews
495 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
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1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,047 unfiltered reviews

Starting on Page 110 of 14,935. Return to Page 1

5 out of 5 Stars

VU put together a diverse team just for you to get smoothly through the process a purchasing your new home.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Recently utilized my VA Benefits to purchase a home and decided to let Veterans United carry the ball. I never regretted the decision one step along the way, they exceeded my expectations.From initial contact to funding I always felt well informed and like everyone I interacted with were on top their game.It’s a business, but they are very good at what they do. Highly recommend any veteran looking to purchase a home to talk to Veterans United about how they might be able to service you.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

This is my second time using Veterans United. That in itself is a high recommendation since this is a financial transaction that is very stressful.
Veterans United did a stellar job setting expectations and following through. The staff are extremely helpful and strive for success in the best interest of the veteran. They are firm when they need to be and detail oriented all of the time. I was extremely stressed out and they did a fine job keeping me off of the ledge! I highly recommend Veterans Inited and would recommend them to my friends.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4 out of 5 Stars

Conner was awesome, super helpful and always available. Ran numbers multiple times for me no matter how dumb or repetitive my requests were.Once we went under contract and I was handed off to other team members, things got increasingly frustrating, being required to upload the same documents multiple times, last minute requests to verify bank accounts that had been verified at the beginning of the process already. Misreading employment information which caused multiple delays...

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

outstanding service

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

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5 out of 5 Stars

Fantastic team worked so fast and got it done in less than 30 days

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

It was very easy to get things set up through VU.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars

Highly recommend the team and Veterans United. They so helpful and readily available to answer any questions I had.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

Ben’s team provides excellent service! This was my second time buying real estate with Veterans United. Highly recommend!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Photo submission from Terrance S.

Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

4 out of 5 Stars

My closing was on the 13th of November. They paid off the old loan at Rocket Mortgage on time, on the 3 day following closing. I received the "Cash to Close" (to borrower, at closing), on the 5 day after closing. 6 other debts that are supposed to be paid have not yet been paid by closing. At the 12th calendar day, I guess it takes a while to get those wires out.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

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Experience first-hand why 356,034 homeowners give us a perfect score!

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3.5 out of 5 Stars

The process was very fast paced and there were a few too many people getting in contact. It would have been nice to just have one or two points of contact.

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars

Great Service

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Lucas Hassemer did an outstanding job.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Overall every part of the teams was so helpful I had a great process of getting a house

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Photo submission from Michael B.

MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

By the far the most professional and easy lender to work with

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Great option for veterans. Very helpful and knowledgeable, especially for a first time homebuyer like myself

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars

Relax a little on home refinancing. I shouldn’t have to get a well water test or pest test if I’m already living in the home. I understand these tests for a new home but not when I’m already living in it. If it had issues, I would know.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Would definitely buy a home or refinance with Veterans United again! They're an amazing team!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

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