I just love the service I have received from the staff from Veterans United
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
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Wonderful
My team, Haley, Megan, Daniel…. and I feel there’s one other. You all did absolutely amazing. It was a pleasure to work with such a good team!
Haley is my favorite and I’m glad I was also hooked up with a good agent as well. Hector was phenomenal. Communication was top notch. All questions answered and I understood all I needed at ever step of the process. It was very nice and took off A LOT of stress. I would give a 12/10 or more if I could, absolutely.
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
This is the sixth home I’ve purchased in my lifetime, and it was truly the best experience I’ve ever had. This team was incredibly encouraging and helpful every step of the way. They explained everything clearly, and because of their guidance and communication, I always felt confident and informed.
Brent, Kurt and Dez were all amazing. They worked with me with through time zones and many other things to procure my new property.
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Very impressed , just a little bit of repetitive question and answering with the documents
Jerry and his team are amazing. They are with you every step of the way. Quickly return any concerns or questions you have. Knowledge and let you know what to expect all the time. I would not trust any other team after dealing with this one. If I could give 10 stats I would.
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
Sometimes it was hard to reach primary and secondary contacts.
Great communication throughout the process. I understood each step and the to-do list. Great job!
