This is our fourth home purchase and our second loan with Veterans United. Being a Veteran, Normally Veterans United is excellent to work with but this time the process had a few mistakes, that caused us to have a later than wanted closing date and a lot of undo stress. Going off of this experience, I cannot recommend Veterans United.
Response from Veterans United
Theodore, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Getting a mortgage can be a very tedious process and there are not so great mortgage companies out there. Veterans United was an absolute pleasure to work with. They got me a very competitive rate and made the whole process extremely smooth. I would not hesitate to come back to them again for my future mortgage needs. Thanks Veterans United!
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Sami was such a pleasure to work with. I am a first time buyer and she made this process as smooth as possible. She has shown true dedication to helping those that are going through the home buying process even when it comes down to the wire. Thank you again for everything Sami. You were a key piece in getting my beautiful new home!