Super smooth! 10/10 recommend if you have the option. Everything went as easy, simple, and smooth as possible. The team they put together actually seemed like they cared and were very nice.
Process was quick, communication was excellent. Customer service was friendly, looked to answer all questions accurately and in a timely manner. Excellent experience.
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
Wyatt and team were very proactive and ensured every step I needed to take action on was complete in a timely manner to not cause any days in the closing process. They were also very helpful in answering questions and available around the clock.
Rob was absolutely great!!!! 10 out of 10 for sure :-)
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Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.
Sean from Remaxx and Chris from VU were amazing I highly recommend.
Veterans United was the only one to say "Yes, you can buy a condo that does not allow rentals even though VA Loans permit such rentals. We will attach to your loan documents a statement sworn by you that you will not rent the condo you are buying."
Nobody at the condo community of well over 3,000 condos knew of or used such a remedy for the Condo Association regulations against condo rentals. Every Florida agent (except the VU agent) said it was impossible to buy a condo here with a VA loan.
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Veteran Al United has assisted me in the purchase of 2 homes, both processes were effortless on my part!
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
This is the company we trust most to handle all our home buying needs. We have used them three times to purchase and now once to refinance. They have not let us down once and our next purchase will be with them. Forever grateful for the best service and smooth process that they bring to all of our transactions.
