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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,296 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,296 unfiltered reviews

Starting on Page 56 of 14,844. Return to Page 1

4.5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

It is the first time I have ever had a team approach that was more focused on my needs as a customer than it was on how much money would be made off me. Every member of this team was outstanding!

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Photo submission from Sean J.

This was a great experience and a pleasure working with everyone.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Hanna and my loan team were very awesome and helpful throughout the whole process. Thanks so much for making my first home purchase a breeze.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

The process was tedious but worth it

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

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Experience first-hand why 353,659 homeowners give us a perfect score!

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5 out of 5 Stars

Our loan coordinator and loan officer, Mason and Kellen, provided outstanding service and exceptional timeliness throughout our first home-buying experience. As a Soldier returning from a year-long deployment and spending extended periods on Title 10 orders, my situation wasn’t the simplest — but they made the entire process smooth and stress-free. They worked around the clock to ensure we were fully approved and supported every step of the way. My family and I are extremely grateful for their dedication, professionalism, and commitment. Highly recommend their team!

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Working with Veterans United was an incredible experience from start to finish. As a Veteran, finding a team that truly understands your needs can be difficult—but Veterans United went above and beyond. They walked with us through every step of buying our home, making the entire process smooth, stress-free, and genuinely enjoyable.Kelsey Riggs and her entire team were absolutely outstanding. Their communication, professionalism, and dedication were unmatched. They took the time to answer every question, explain each step clearly, and ensure we felt confident throughout the journey. It was clear they truly care about helping Veterans find the perfect home—not just a house, but a place to build a future.Thanks to Veterans United and Kelsey’s team, we are now proud homeowners. I couldn’t recommend them more highly to any Veteran or military family looking for a lender they can trust. They exceeded every expectation.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

Yes. Our experience with this Veterans United and your team was very pleasant. To this we thank you very much.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Photo submission from Rosa E.

I was so fearful when starting the process to buy a home. I was afraid of being disappointed with being turned down. All of my fears were put to rest after the first call from Veterans United. I was treated with such respect and personal care. It was like having a friend holding my hand through the whole process. They even provided a beautiful care package for our fur baby Foxy. Can't wait to proudly wear my t-shirt.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

great communication and professional service

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Lily, Joshua, Brittney, and Orion were all soo helpful when it came to buying my first home, it didn’t matter what questions i had they all were able to answer my questions and made sure i understood completely and made the process run smoothly.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Thank you to Melissa and the team at Veterans United VA Beach from first meeting their services has been professional with attention to detail, direct,honest.respectful and feedbackwas timely percise helpful.The Wrights our realtors have never failed to impress with thier knowledge. First time home buyers or veterans who want to refiance their home call Veterans United VA Beach their customer service is second to none,

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

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Experience first-hand why 353,659 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars

I have used veterans United twice and have been satisfied twice.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Brian P.

I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars

Veterans United went above and beyond for our families needs! We were needing a home in a short amount of time and they got our family in a home well before the time we asked! Would highly recommend Veterans United!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Ryan and his team made it so easy for us to go through the mortgage process!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

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