My team did a phenomenal job in the home buying process. There was never really a moment where I was confused on what was happening or what the next step was whether they were keeping me informed or thanks to the handy to-do list provided by the MyVeteransUnited App. I would definitely recommend this company to most first time home buyers.
I can’t say enough good things about Veterans United. The service was efficient, friendly, and thorough from start to finish. Working with Veterans United was an excellent experience. Communication was clear, documents were easy to complete, and my loan closed exactly when promised.
Mike, Shane and Neisha were very professional, resilient, proactive and reliable. I would gladly recommend their services to my fellow Marines and Shipmates in the future. Thank you again for your support. I want to give the Veterans United team a show out for all of the heavy lifting and resilience they exhibited getting me and my family into our new home. Mike and his great team…Neisha and Shane were fantastic, as well as the concierge folks. This was a great way to conclude over 41 years in our beloved Marine Corps. God bless and Semper Fi Merry Christmas! Dwayne and Verona Whiteside
I would highly recommend Veterans United to anyone looking to buy a new home. This is our 2nd time using Veterans United and have been very pleased with the service each time.
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The Veterans United team was excellent to work with and made the refinancing process smooth and easy. Carrie Freeman and Nina Eacker were very professional and friendly. They are a great asset to you and for future Veterans United clients. Thanks so much for being great and for the wonderful t-shirt!
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The under writing needs to be more streamlined. There were to many last minute needed items that had no real bearing on the home purchase.
Response from Veterans United
Hi Jeffrey,
I’m sorry the underwriting process felt so disjointed and stressful. Last-minute requests, especially when they don’t seem to directly impact the home purchase, can be frustrating and disruptive. I understand why this left you feeling disappointed.
Your feedback is important, and I’d appreciate the chance for our Client Advocate team to take a closer look and share your concerns with the right teams. If you’re open to it, you can reach them at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
Everyone from beginning to end was amazing and did such a great job with every aspect of the home buying experience. I would highly recommend Veterans United to anyone looking to purchase a home.
Tyler and his tram were great!
I think Veterans United really does care about veterans. And I think they give honest advice throughout the loan process!
I would absolutely recommend Veterans United to re/finance their home loans. As the name applies they truly do have the best interests of the veteran in mind.
Veteran's United as a whole has always done great for me! This is my 2nd home loan through VU and they have always been prompt, thorough, and super helpful.
