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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,557 reviews
756 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,557 unfiltered reviews

Starting on Page 58 of 15,119. Return to Page 1

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Derek and the whole team were all great. They led me through the process. I would like to tell them Thank, you for all you did for us.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Josh and the team was awesome!! Really helpful with everything!!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Veterans United made the whole transition to our new home a breeze. Everyone answered all of our questions before we could even ask!
Mary was phenomenal and made sure to check in on my husband frequently to ensure we were aware of all that was occurring.
Holly was very proactive and explained everything to ensure my husband and I were aware of all of the paperwork that was needed or being completed.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4.5 out of 5 Stars
Photo submission from Alizabeth J.

O my goodness everyone was PHENOMENAL!!! Even when I was overwhelmed with this process everyone was so KIND & PATIENT most of professional that is important even when I had a few meltdowns. So YES I would recommend you guys and it was meant to be the other organization that I was recommended doesn’t even measure Everyone on my team made this a PLEASANT process for me, with that I say y THANK YOU, I am a homeowner!!!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Web site was very helpful. ToDo lists was helpful to track all necessary required documents.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

The only gripe I have is the to dose. I had to keep getting on the portal and there would be to dos. I never knew they were there unless I missed emails or something.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

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5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Photo submission from Williams B.

Thank you Jodi for making this veteran's dream a reality. Proud veteran homeowner!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

I've always pushed for the "human" factor in finance. Not the the emotional factor. Recognizing the difference between helping and enabling. John and his team seem to have located that algorithm. I was extremely impressed with tolerance, knowledge, willingness to communicate and above all. The human approach that was administered. I have nothing but praise for process there at VU. Thank you all for being really good at your jobs. It is appreciated.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

I did have the pleasure once again with working with Todd Keicher and Ben Lake! An awesome awesome experience. I highly recommend!!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

Veterans United was absolutely the best to work with . Their communication was exceptional. I would highly recommend them.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

Ready to see for yourself?

Experience first-hand why 360,817 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

The whole team that processed my home loan was truly amazing. So helpful, and patient throughout the entire process. Def recommending to all my friends

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

This is our second loan through Nick and his team. After the outstanding job they did for us on our first loan knew we wouldn’t trust anyone else to handle the details on our second home purchase! The process was seamless and we knew we could rely on them before during and after our closing! Thank you Nick and your team!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Photo submission from Vincent L.

I didnt have the greatest credit after waiting for VA claims for 13 yrs, but we started working on it in September of 2022 and by December of 2022 we were ready to purchase. We found and closed on perfect house in March of 2023

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

I selected Jospeh Sepulveda because my realtor made the recommendation after reading all the great reviews on the VU website — AND HE AND HIS STAFF DELIVERED!
They were all professionals— prompt and respectful. They stand out for listening to my dreams for the house and sending a very thoughtful housewarming gift.
I will recommend them every time.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

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