There aren’t enough words to express my heartfelt gratitude to the team at Veterans United for all they did to help me get into my new home. They actually answer their phones or return calls promptly, a rarity in this world. Every one of the team members went above and beyond in their quest to help me be a proud homeowner. I would highly recommend Veterans United!!! They are the very best!
Awesome Team!!!! The entire team was awesome to work with and very understanding. This was a painless process thanks to them. My loan officer was phenomenal as well. Kudos! N Me & My family love our new home. ❤️
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I became a homeowner within one month of my offer!
I am deeply grateful to Veterans United and the team who guided us through the purchase of our new home. With what felt like impossible timing and little understanding of the process, I relied heavily on the expertise of Jeff Matlock and Erin West. The underwriters met our timing as well and I appreciate them. The Veterans United team took the time to gather information, listen attentively, and explain each step with patience—even when questions needed repeating. While buying a home can be daunting, they partnered with me in a way that eased my concerns and built my confidence. Their coordination, knowledge, and professionalism made all the difference, and I will remain thankful for their support. I highly recommend them to anyone beginning their own home buying journey.
Second time buying a home and this was the easiest process ever. Loved how this team worked to get me in my new home.
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Dear Veterans:
I have purchased many homes in my life but never have I seen such a group of dedicated and helpful individuals as I have with Veterans United. They walked me through every step and were cordial about it. I don’t typically do these reviews but these people deserve our praise.
Veterans United made my experience with buying a home so smooth. They handled everything and kept me updated nearly everyday. The process was very fast with doing everything with e-sign. Thank you!
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
Daren and Kara were great! There were never any questions left unanswered. Even when underwriting wasn’t going as planned, Darren had a certain calm in the chaos and helped me get thru it. If I ever decide to buy again, it will definitely be with Vet United!
It’s my second time working with Veterans United. I wouldn’t have if the first time wasn’t great as well. Have recommended them many times since my last house in NC.
