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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,810 reviews
620 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,810 unfiltered reviews

Starting on Page 277 of 15,094. Return to Page 1

5 out of 5 Stars

Jason has been nothing short of awesome to work with. He gives updates as soon as he has one and answers any questions that I had.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Photo submission from Lyle P.

Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars

Dustin and his team were probably 10x better than I could have expected. Walter and Josh were also great!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Overall, I’d give Veterans United a 10 out of 10. From start to finish, everything was straightforward, organized, and way less stressful than I expected as a first-time buyer. Everyone I worked with actually took the time to explain things and keep me in the loop, which made the process feel solid and trustworthy.And yes, I’d definitely recommend Veterans United to friends and family. They made the whole experience easier than I thought it would be.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Ryan was very communicative and friendly. He made the entire process very personable and easy. Ryan was a joy to work with and would recommend him to anyone.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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5 out of 5 Stars

Josh did a fantastic job!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Veterans United (Andrew Struttman) did an excellent job. Why ? Easy to communicate. The highlights , he had a non-VA approved property turned to a VA approved property.My little research states it's a long process . It would even take months. But guess what. That process was completed in less than a monthThank you Andrew and to the rest of the team who made this happen to us , a homeowner again.From start to finish it only took 45 days to close. Again I thanks Veterans United and the Team.FROM THE BOTTOM OF MY HEART !

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars

Kim, Brendan, and her team did everything possible to make my home buying experience perfect. Highly recommended.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Photo submission from Garrett M.

Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Never fail to amaze me, so glad I chose Veterans United!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Veterans united made it unbelievably easy to purchase a house

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

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Experience first-hand why 360,153 homeowners give us a perfect score!

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4 out of 5 Stars

Working with Mrs. McCain was a very good experience for us, it was our second experience with her and her team was very professional. We will do it again in a heartbeat. KUDOS for you all

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

From start to finish, Dustin and his team were Top Notch, very professional, organized and supportive through out my home search and purchasing. Communicated very well through out the whole process, walked me through when I had questions and concerns about the loan process. I would recommend Dustin and his team to anyone who is the market for buying, selling, refinancing or whatever to getting a loan to reach out to Dustin and the Veterans of United to help you with a effortless process.Thanks Dustin/Team
Byrd Johnsons

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Already started doing it

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

4.5 out of 5 Stars
Photo submission from James B.

I would definitely recommend Veterans United. They were very professional and efficient and made my refinance go very smoothly. Thank you very much.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

I totally appreciate the team effort that supported my process of home ownership

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Thank you to Jimmy, Matt, Phoebe, and the rest of the team. The realtor and my fiance were very impatient through the process but they were able to make it happen quickly. I appreciate your time, professionalism, and open-transparent conversations through the entire process.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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