Extra personal, attentive and professional service. A+
Super easy process.
David, Amber and Zach frequently called for updates and offers of assistance throughout the whole process. It was much appreciated!
This team always makes it happen! They definitely will go out of their way to make sure everything is squared away to close. They are willing accommodating and I would recommend them to anyone!
Outstanding experience
I would like to leave a 10 star outstanding review for my transaction coordinator
Mr. Jon Ouk , If Mr. Steifferman was the conductor , I would say Mr. Ouk was the engine.
Mr.Ouk made sure that we stayed on track, the same page , again if you felt overwhelmed or not quite sure about something Mr. Ouk would let you know to reach out because we all had a common goal as a team. I really appreciated Mr. Ouk guidance as well during this process. There is a reason this company is called Veterans United , they have a Vets back. Thank you again Veterans United
Amanda and her team are always on top of everything which is such a blessing because we tend to fall behind on our paperwork. They always pay attention to detail and make sure we are taken care of! Absolutely love them!!
My entire experience was practically seamless. I didn't have stress and they walked me through from beginning to end. They made me feel important. They prioritized every detail. I highly recommend Veterans United.
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Veterans united should be every veterans and service members first choice. Great company to work with.
Jaimie and Tara were exceptional and were always there for any questions and made the process simple and easy.
Victoria and Amanda worked so extremely hard for my family. They made this process so easy on us. If anything, I slowed the process because. These two ladies, as well as the whole team are greatly appreciated in my family’s new house
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Highly qualified, and professional
I think I have already covered everything in my two other comments, but, suffice to say, I am very satisfied with my experience.
I had to haggle for a better rate. For some reason they needed other offers before they could give us something remotely decent on an interest rate. Will not use veterans united again because of that.
Response from Veterans United
Hey Austen,
I’m really sorry to hear that getting to a rate you felt comfortable with felt like such a struggle. You should never feel like you have to push that hard for clarity or support during such an important decision, and I hate that this left you feeling disappointed. I’d really like my team to have the chance to learn more about what happened if you’re open to talking. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
Matt Torres was great and easy to communicate with
Ross and Julie were great. Always got right back to me and never acted like all my questions were a problem.
everyone was friendly and very helpful.
