A huge thank you to our veterans united team for making our first time buying a BREEZE! We had a lot to get done and everyone on the team made it so easy and stress free for us! We couldn’t have picked a better team who answered all our questions and found out any information we had. Our team was patient, kind, and was on it!
This started off in Clarksville Tn being all positive. In GA it was different meaning follow up was slow after the initial paperwork. I had to ask after I submitted everything for the letter of approval.I have purchased 5 homes VA. This was not as good of an experience as the other 4 mainly because of communication.
Prior to working with Veterans United I had worked with 2 other mortgage brokers. Neither one of them offered the around-the-clock support or work ethic as Kyle Upshaw (my VU mortgage broker). This is my second time working with Kyle, I came back to veterans United for a reason. Because of this I will always recommend VU to other military members
We were simply told too many things that were wrong and had to be adjusted later including an additional $14,000 we had to come up with 2 days before we were supposed to close. Documents that were sent days earlier we were told couldn't be opened - that's fine, it happens but why are you telling me 3 -4 (or more) days after I sent them. Kyle was very nice but too many dropped balls.
